support

Support

File Chore is not accepting new jobs. Existing customers can email support@filechore.com for purchase, delivery, or refund help.

What to include

Include the Stripe receipt number, the service name shown on the receipt, and a short description of the issue. Do not attach original files unless support asks for them.

Refunds

If File Chore took payment but did not deliver the purchased output, contact support with the receipt number and request a refund.

File retention

Uploaded and processed files were stored temporarily for processing and recovery during the published retention window. Once that window closes, support may not be able to recover a file.